What if I have a problem with my order?

What if I have a problem with my order?

  • At iLogo we realize that for many people, creating custom products online may be new. With that in mind, we've strictly tested our fulfillment systems and over time have developed the best balance of automation and human supervision.

  • Customized goods are generally not accompanied by guarantees, but iLogo is changing that: We deliver high-quality products.

  • products that look just like what you created on our site - and we do so on time also.

  • If the custom products you receive different materially from what you created at iLogo design studio, if the goods are otherwise flawed, or if your order arrives later than promised, then you may return the custom goods for a full refund, within 30 days of receiving your custom order. All we ask is that you notify iLogo before returning any goods to ensure that your return is handled quickly and accurately to us.